Refunds/Cancellations/Shipping Policy

Thank you for your order. We hope you are happy with your purchase. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 3 days of the purchase date. All returned items must be new and in an unused condition.

RETURN PROCESS

To return an item, please email customer service at [email protected] with a clear video that shows the product’s defects along with your Order ID. Your order will be picked up within 4 working days, and we’ll work on sending you a replacement within 3 working days upon receipt of the product by our team.

REFUNDS

We do not offer refunds after orders have been shipped. In the case of a defective product, we do offer exchanges. Please email us at [email protected] with a clear video that shows the product’s defects along with your Order ID. Your order will be picked up within 4 working days, and we’ll work on sending you a replacement within 3 working days upon receipt of the product by our team.  

SHIPPING

We will ship your order within 72 hours and you will get a tracking link over Email and SMS. 

CANCELLATIONS

Orders can't be cancelled once they are shipped, you can cancel the order before it is shipped by visiting your my account page .

QUESTIONS

If you have any questions, please contact us at: [email protected]

wrapy.shop will not stand liable for any charges in case of any damage caused by the customer to the product.